Privacy Policy & Terms and Conditions

Thrive with Dr. C LLCEffective Date: May 28, 2025

Privacy Policy

Thrive with Dr. C LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide to us through our website at https://thrivewithdrc.com and through your interactions with our practice. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address.

Health and Clinical Information: Information you provide when scheduling appointments, completing intake forms, or communicating with our team. This may include information related to your physical therapy needs or health history.

Payment and Billing Information: Insurance details, billing address, and payment method information necessary to process transactions.

Website Usage Information: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.

Communications: Messages, emails, and other correspondence you send to us directly.

How Information Is Used

We use the information we collect to:

  • Schedule and confirm appointments

  • Provide integrative physical therapy services and coordinate your care

  • Process billing and insurance claims

  • Communicate with you about your care, appointments, and account

  • Send appointment reminders and administrative notifications via text message, email, or phone

  • Improve our website and services

  • Comply with applicable legal and regulatory requirements

We do not use your personal information for marketing, advertising, or promotional purposes without your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.

  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Thrive with Dr. C LLC uses text messaging solely for care coordination purposes. SMS communications may include appointment reminders, appointment confirmations, scheduling updates, billing notifications, and other administrative messages related to your care. We do not send marketing or promotional text messages.

Opt-In

You may consent to receive text messages from Thrive with Dr. C LLC by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages from us at any time. Reply STOP to any text message to unsubscribe. Reply HELP for help. After opting out, you will receive one final confirmation message and will no longer receive SMS communications from us, except as required by law.

Message Frequency

Message frequency may vary based on your care schedule and appointment activity.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.

Carrier Disclaimer

Thrive with Dr. C LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By consenting to receive text messages, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For full details regarding your rights and our obligations, please review our Terms and Conditions, available at https://thrivewithdrc.com.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share your mobile information or SMS opt-in data with third parties for marketing or promotional purposes under any circumstances.

We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our practice, including scheduling platforms, billing processors, and electronic health record systems. All such vendors are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Legal Requirements: We may disclose information when required to do so by law, regulation, court order, or other legal process.

Healthcare Operations: We may share information as permitted or required by applicable federal and state healthcare laws in connection with treatment, payment, and healthcare operations.

Business Transfers: In the event of a merger, acquisition, or transfer of ownership, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not share personal information with advertising networks, data brokers, or marketing partners.

Your Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information, subject to applicable legal and clinical retention requirements

  • The right to opt out of SMS communications at any time by replying STOP

  • The right to file a complaint with applicable regulatory authorities

To exercise any of these rights, please contact us using the information in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, access controls, and staff training on data handling practices.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your information, we will notify you as required by applicable law.

Terms & Conditions of Use

These Terms and Conditions govern your use of the Thrive with Dr. C LLC website located at https://thrivewithdrc.com and your interactions with our practice. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

Use Restrictions

You agree to use our website only for lawful purposes and in a manner consistent with all applicable local, state, and federal laws and regulations. You may not:

  • Use our website in any way that could damage, disable, or impair the site or interfere with any other party's use of it

  • Attempt to gain unauthorized access to any portion of our website or any systems or networks connected to it

  • Use automated tools, bots, scrapers, or similar technology to collect data from our website without prior written consent

  • Upload or transmit any content that is unlawful, harmful, threatening, defamatory, or otherwise objectionable

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

Intellectual Property

All content on the Thrive with Dr. C LLC website, including but not limited to text, graphics, logos, images, and software, is the property of Thrive with Dr. C LLC or its content suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience and informational purposes. Thrive with Dr. C LLC does not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party websites. We encourage you to review the privacy policies of any website you visit.

Termination

We reserve the right to restrict or terminate your access to our website at any time, without notice, for any reason, including violation of these Terms and Conditions. Upon termination, all provisions of these Terms that by their nature should survive termination shall remain in effect.

Governing Law

These Terms and Conditions and this Privacy Policy are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts of the Commonwealth of Virginia.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Information

For questions, concerns, or requests related to this Privacy Policy or these Terms and Conditions, please contact us:

Thrive with Dr. C LLC 2300 Clarendon Blvd, Suite 320 Arlington, VA 22201

Phone: (703) 239-3262

Fax: (703) 745-9003

Email: info@thrivewithdrc.com

Website: https://thrivewithdrc.com

Business Hours: Monday–Thursday 7:30 AM–7:00 PM | Friday 7:30 AM–2:45 PM